Ciao, sono il ragazzo che ha postato qualche giorno fa riguardo al modem via cavo. Finalmente è arrivato oggi da Telia ma non riesco ancora ad accedere a Internet 🥲. La storia è: 1) Venerdì sono andato da Telia per chiedere il modello giusto per il mio appartamento dato che sono loro il fornitore. 2) mi hanno ordinato un modem via cavo che è arrivato oggi 3) Ho collegato il modem secondo le istruzioni (splitter nel foro della TV, cavo dallo splitter al modem) 4) Risultati: ancora niente internet 🥲. Sto facendo qualcosa di sbagliato con questa connessione nella foto? La luce sulla nuvola a volte lampeggia in rosso, a volte lampeggia in verde. Non riesco a trovare il router con il WiFi del mio dispositivo…
https://www.reddit.com/gallery/1fsufk2
di Signal-Twist-4977
5 Comments
You should be able to find the router even if there was no internet whatsoever. Make sure you know what the issue actually is.
Did you also pay for internet connection or does your apartment have a standard connection?
I’d recommend asking from Telia since they might need the number behind the modem to make sure the configuration is correct etc.
Just to make sure that you have ordered the internet from Telia also?
Cable modems also need to be linked to the internet connection subsciption using their I think CM MAC address, so if the people at Telia didn’t do that when you bought the device you need to still call them to check that it is linked. Been a while since I needed to do this so it might be nowadays possible to do via internet.
Edit: also at least in the past taking a brand new modem in use could take somewhere from 10 minutes to 1 hour when it was doing all kinds of start up set ups.
If you just plugged it in, it might be fetching updates, I would wait around 30 minutes to see if the lights turn solid. You can also read their documentatiton here: https://www.telia.fi/asiakastuki/laitteet/technicolor-cga4236-kaapelimodeemi
Just translate the site to english
Do you have TV? If yes the signal is getting through, now it’s time to set up internet. Follow instructions in the box. If problem persist ring helpline 🙂